Privacy Policy

Last updated: July 25, 2026

Job Holster ("Job Holster," "we," "us," "our") is operated by Jobholster LLC, a company registered in Missouri, United States. This policy explains, in plain language, what data the Job Holster mobile and web app ("the app") collects, why we collect it, who we share it with, and the choices you have. Questions? Email [email protected].

The short version

• We collect your account email, the client and job information you enter, basic usage analytics, crash reports, and your subscription status.
• Your account data is stored with access controls. Teammates you invite can access shared workspace records according to their role.
• We do not sell your data, we do not use it for advertising, and we do not track you across other apps or websites.
• You can delete your account from inside the app after completing any required workspace ownership steps.

Who the data belongs to

Job Holster is a tool for tradespeople to track their own jobs and clients. Much of what you enter (your clients' names, phone numbers, addresses, photos, and notes) is personal information about other people. You are responsible for having a lawful basis to store that information; you act as its controller, and we process it on your behalf to provide the app.

What we collect and why

• Account information. Your email address and authentication credentials, handled by our authentication provider, to create and secure your account. If you sign in with Apple or Google, we receive a unique identifier and your email address from them. Nothing else.
• Content you create. Client and job records: names, phone numbers, addresses, custom fields, tags, field-change history, pasted messages, notes, voice-memo audio, AI-cleaned transcripts, photos, and drawings. This is stored to provide the app's core function, share records with invited teammates, and sync across your devices.
• Usage analytics. We use a product-analytics service to understand which features are used so we can improve the app. These events are tied to a random account identifier (a UUID), not your email, name, or client content. Autocapture and session recording are turned off. You can opt out any time in Settings → Setup & advanced → Privacy. On the public website, we also count which App Store or Google Play button was tapped and where that button appeared. This aggregate click count does not use a cookie, create a visitor profile, or tell us whether an app was installed.
• Crash diagnostics. We use a crash-reporting service to receive crash reports (error details, device model, OS version) so we can fix bugs. Crash reports do not include your client content.
• Photo location (optional). If photo location tagging is on, the app reads your device location when you add a photo so it can stamp that photo with where the work happened. The coordinates are turned into a place name by our reverse-geocoding provider, BigDataCloud, and kept with that photo on your own jobs. Location is used only for this. There is no background or continuous location, and it is never used for tracking or advertising. You can turn photo tagging off in Settings under Business & branding, or deny the location permission, and still use every other part of the app.
• Subscription information. If you subscribe, our subscription-management provider, together with Apple or Google, processes the purchase and tells us your subscription status so we can unlock paid features. We never receive your full payment-card details.
• AI features. When you use "Analyze with AI" or "Format with AI," the text or screenshot you choose to analyze and, for matching, the names, phone numbers, and addresses of existing customers in your workspace are sent through our proxy to Anthropic (Claude). In the iPhone and Android apps, voice-memo audio you choose to transcribe is sent to Cloudflare Workers AI, which runs the Whisper speech-recognition model on Cloudflare's infrastructure. On a supported web browser, live voice transcription may send microphone audio to that browser vendor's speech service. These actions happen only after you agree to the in-app AI notice. Photos attached to jobs, your password, and customer fields beyond the listed matching details are not sent to Anthropic. Core job tracking works without AI.

Who we share data with

We share data only with service providers ("processors") who handle it on our behalf under contract, solely to run the app:

Sharing with AI providers. Anthropic receives personal data only when you choose an AI text or screenshot action after agreeing to the in-app notice. Under Anthropic's commercial terms, API customer content is not used to train its models. Anthropic's standard API retention policy says inputs and outputs may be retained for up to 30 days, subject to documented legal, safety, feedback, and customer-setting exceptions. In the mobile apps, Cloudflare receives voice audio only when you choose transcription. Cloudflare states in its Workers AI data policy that customer content is not used to train models without explicit consent. On supported web browsers, the browser vendor's own speech-service terms apply to live transcription. You can turn AI off in Settings → Setup & advanced → Privacy.

Connecting QuickBooks (Intuit). If you connect QuickBooks, the customer contact details you choose to send are shared with Intuit so Job Holster can create that customer or find an existing customer with the same display name. Job Holster does not update an existing customer, create invoices, or change your books. The connection starts only after you authorize it through Intuit's sign-in, and you can disconnect it at any time. Intuit processes the data under its own privacy policy.

We do not sell your data and we are not a data broker. We may disclose data if required by law or to protect rights and safety. The providers listed above process data on our behalf under contract, in the United States and other countries; where required, appropriate safeguards apply. You can request more detail about any provider at [email protected].

What we do not collect

• No device identifiers, no advertising identifier (IDFA), no contact lists, and no calendar entries. The only location we ever use is optional photo tagging, described above, and only if you turn it on.
• No access to your phone's SMS, iMessage, or call history. You paste in text yourself.
• No cross-app or cross-site tracking, and no advertising.

Access controls limit workspace data to signed-in members of that workspace. Teammates you invite can see shared jobs and records allowed by their role. People outside the workspace cannot access them through the app.

Cookies and local storage

The app uses your browser's localStorage to cache your data for offline access and to remember your sign-in session. It does not set tracking cookies. If you sign out and clear browser data, the local cache is removed.

Deleting your account

You can permanently delete your account from inside the app. Go to Settings → Setup & advanced, open Account settings, choose Delete my account, type the confirmation phrase, and confirm. If you are the only owner of a workspace with other members, the app requires you to remove those members or arrange a transfer first. A solely owned workspace without other members is deleted with its data. If you belong to someone else's shared workspace, your membership is removed, but shared records may remain available to that workspace. Account deletion clears the local cache on the device where you complete it; clear Job Holster data separately on any other device if needed. If you can no longer access the app, see our account-deletion page for an email-based request process. Aggregated, non-identifiable analytics events and security logs may persist for a limited time.

Data retention

We keep your account and content until you delete them. Soft-deleted rows are kept for 30 days before being permanently purged, so accidental deletions can be undone. Disaster-recovery backups taken by our cloud database provider are retained according to that provider's standard backup window and then deleted.

Security

Data is encrypted in transit using HTTPS/TLS. Access controls at the database layer restrict workspace data to authorized members. No system is perfectly secure, but we take reasonable measures to protect your information.

Your rights and choices

• Delete your data: Settings → Setup & advanced → Account settings (see above).
• Turn off analytics: Settings → Setup & advanced → Privacy.
• Access, correct, and export: you can view and export your data in the app at any time; contact us for any additional request.
• Depending on where you live (for example, the EEA/UK under GDPR, or California under CCPA/CPRA), you may have additional rights. We do not sell or share your personal information for cross-context behavioral advertising. To exercise any right, email [email protected].

Children

Job Holster is a business tool and is not intended for anyone under 13. We do not knowingly collect data from children under 13. If you believe a child has provided us data, contact us and we will delete it.

Changes to this policy

We may update this policy. If it materially changes, we'll update the "Last updated" date above and surface a notice in the app on next sign-in.

Contact

Jobholster LLC, Missouri, United States. Privacy questions: [email protected]. General support: [email protected].

© 2026 Jobholster LLC. All rights reserved.